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Frequently Asked Questions

Over ten years now!

I am based out of Neenah, Wisconsin with local travel all throughout the state. I also have travel packages for locations outside of Wisconsin!

With regards to locations, if there is somewhere you love – let me know! I will do my best to see if we are able to capture your portraits at that location. If not, we can further discuss location ideas that go along with the style of shoot you are booking!

Planning your session is one of my favorite things! Once you book your portraits I will send you more details on what you should wear, any accessories and more!

Each collection varies in the amount of images delivered. That being said, I always capture plenty of images to tell your story! I also am not someone who makes you pay more to get more of your images. You are given all of the edited images from your session captured to remember these moments for a lifetime.

You will have all of the edited portraits from your session. I do not give raw files as those are only half finished works of art. I believe that you should have the images that best showcase your memories and in doing so they are edited to better showcase that! If you feel I have forgotten any please do not hesitate to reach out and I can check my files to make sure none are missed!

I have been doing portraits for so long now that I am more than happy to help you plan your portraits! Reach out if you have any questions and I will do everything I can to make it easier and smoother for you.

If a blemish or temporary skin issue (bruise, acne, scrape) are in the photos I am more than happy to edit those out. Beyond that I do my best to keep images as natural as possible with limited amounts of photoshop to them. If you have anything you are concerned about please bring it up to me before the session and I am happy to adjust in posing you!

Living in a state that in one week can go from snow to sunshine and warm weather it always makes photographing fun. With that being said, if the weather becomes too bad where it would ruin gear or make for horrible portraits, I will make the executive decision to reschedule.

Portraits: You have 48 hours prior to your session date to cancel/reschedule. Session fees are non-refundable, but can be used towards rescheduling of the same session type (ie. Family, Children, etc.) A rescheduling fee will be charged and the rescheduling is based around Jenna’s current availability. The new session must be photographed within 60 days of the prior session date.

Weddings: If you have paid your deposit to hold your date and have to move/cancel it, the deposit is legally non-refundable. A new deposit and contract will be signed to hold your new date. (further information available in the wedding contract)

No, prices are firm.

Portraits

Capturing everything from when baby is in your belly until they head off on their last year of high school & everything in-between!

Can you get too old to believe in fairytales? I am not sure I will ever be old enough to stop believing they exist. Not to mention, capturing each moment in your love story!

Did you know that I also have a special place in my heart for editorial portraits? I actually started off my business capturing them and I love the fashion aspect of them!

Did you know I have a whole site created just about my travels around the country and beyond? Planning a trip sometime soon? Maybe I can help!

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